Managing the performance and reliability of a world-class website takes more than just automated software solutions. It takes a highly skilled staff of trained professionals to watch over the constant stream of performance data, analyze negative trends, respond to failure events, and manage test scripts. ELayer recognizes this and provides business with Pro Management services to fill these needs.
Having an effective website performance management strategy in place can mean the difference between long-term success and failure. According to a study conducted by Aberdeen Group Inc., a page delay of just one second can reduce sales by 7%, service usage by 11% and customer satisfaction by 16%. Worse yet, a study conducted by Jupiter Research found that when a full website outage occurs 48% of the users affected end up establishing a relationship with a competitor. Putting an effective website performance management strategy in place not only protects businesses from these losses, but often can even help increase a business's online sales to new levels.